INFORMATION Entrust will be performing planned maintenance to continue the migration of the US PROD application servers from Ubuntu‑based EC2 instances to RHEL‑based EC2 instances.
The migration will be performed incrementally (one branch at a time) to avoid a full service outage. This activity follows a previous attempt, during which we observed intermittent transaction timeouts. A fix has since been identified and will be applied as part of this maintenance window.
Maintenance Window: 27 May 2026 09:00 - 12:00 CET (UTC +2)
IMPACT
No planned service outage There is a small risk of brief, intermittent transaction timeouts during the maintenance window Any impact is expected to be short‑lived and self‑recovering
ACTION REQUIRED
No action is required from customers We recommend being aware of the maintenance window in case of transient transaction delays